Jobs at 2i2c | 2i2c

Product Lead

Sun, 29 Oct 2023 00:00:00 +0000

We’re looking for a Product Lead who will be instrumental in shaping 2i2c’s product vision, strategy, and execution. You’ll own the product vision, align it with user needs, and translate it into a clear product roadmap which defines cross-functional priorities and guides our partnerships and engineering teams, enabling efficient product delivery and continuous improvement.

For more information and to apply, see our Greenhouse application page for this job.

❌❌❌
This posting is closed to new applications.
See the jobs page for our open positions.
❌❌❌

About the position

Salary: $95,000-125,000
Location: Remote, preference for working hours that maximizes overlap in time zones with the existing team (currently distributed from UTC-7 through UTC+3)
Deadline: We will begin reviewing applications around November 5th, and will accept them on a rolling basis until the position is filled.

Major duties

Define and own the product vision and strategy assuming ‘the voice of the user’, and doing so collaboratively and inclusively.
Create a clear product roadmap that guides the engineering and partnerships teams.
Collaborate closely with our engineers and users in partner organizations to translate the product roadmap into actionable plans and tasks.

For more general information about 2i2c, see the links below:

Click here to Apply

Product Lead

Sun, 29 Oct 2023 00:00:00 +0000

Please see the Product Lead page.

Delivery Manager & Chief of Staff

Fri, 13 Oct 2023 00:00:00 +0000

We’re looking for a Delivery Manager who will serve as a key facilitator in ensuring the successful and efficient delivery of our product. Acting as a servant leader, you’ll guide our engineering team, promote collaboration, and eliminate obstacles to deliver high-quality results that are aligned with our mission and goals.

For more information and to apply, see our Greenhouse application page for this job.

❌❌❌
This posting is closed to new applications.
See the jobs page for our open positions.
❌❌❌

About the position

Salary: $85,000 - $107,000
Location: Remote, preference for working hours that maximizes overlap in time zones with the existing team (currently distributed from UTC-7 through UTC+3)
Deadline: We will begin reviewing applications around October 23rd, and will accept them on a rolling basis until the position is filled.

Major duties

Ensure the successful and efficient delivery of our product ( 2i2c.org/service/)
Organize and oversee cross-functional work across the team
Detailed planning and day-to-day management of engineering tasks

For more general information about 2i2c, see the links below:

Click here to Apply

Open Source Infrastructure Engineer

Tue, 10 Oct 2023 00:00:00 +0000

We are looking for an experienced Open Source Infrastructure Engineer who will help shape the future of data-intensive scientific research and make a big impact on democratizing the design and access to cloud-based resources for research and education purposes. This engineer will be part of an awesome engineering team pushing forward the development and reliable operations of our cloud-based infrastructure.

For more information and to apply, see our Greenhouse application page for this job.

❌❌❌
This posting is closed to new applications.
See the jobs page for our open positions.
❌❌❌

About the position

Salary: $121,600 - $130,500
Location: Remote, required overlapping for US Pacific timezones
Deadline: We will begin reviewing applications around October 16th, and will accept them on a rolling basis until the position is filled.

Major duties

Cloud infrastructure management and operations
Site Reliability Engineering
Development of open source infrastructure for hosted JupyterHub service

For more general information about 2i2c, see the links below:

Click here to Apply

Technical Content Specialist

Wed, 12 Jul 2023 00:00:00 +0000

2i2c manages, supports, and builds community-centric infrastructure for interactive computing in the cloud with partner communities in research and education.

We’re looking for a Technical Content Specialist that will create and curate documentation that supports interactive computing and cloud based open science. It intersects job titles such as “technical writer” and “content creator” while emphasizing previous experience working with open source science and related tools and a desire to share that knowledge.

❌❌❌
This posting is closed to new applications.
See the jobs page for our open positions.
❌❌❌

About the position

Salary: $75,000 - $85,000
Location: Fully remote
Deadline: We will begin reviewing applications around August 2, 2023, and will accept them on a rolling basis until the position is filled.

Major duties

Create documentation for cloud-based interactive computing.
Curate documentation and resources from open source and open science projects.

For more general information about 2i2c, see the links below:

Click here to Apply

If you’re interested in advancing your career at an impact-driven non-profit that is dedicated to open communities and public knowledge, then read on…

About you… #

Below are several skills that will make somebody well-suited for this role. You should apply even if you do not have all of these skills. We expect any new hires to learn and grow into this role over time. If you aren’t sure whether you have the right skills for this job, you should just apply! This is a fully remote role with a preference for working hours that overlap timezones with the existing team (currently distributed from UTC-7 through UTC+3).

Necessary qualities #

Demonstrated excellence in communicating complex technical information to learners with a different levels of background and experience
Demonstrated experience in using open-science tools (e.g. Python or R) in a scientific or scholarly domain
Willingness to continually learn and share emerging technologies and techniques in the interactive computing and open science ecosystems

Useful qualities #

Experience with open source workflows, research and educational contexts, and an understanding of the value that cloud-based infrastructure provides
Experience with the Jupyter ecosystem and other tools for interactive computing
Experience working with distributed service teams that use asynchronous methods of communication
Experience collaborating and coordinating work via online platforms and distributed revision control
Ability to communicate in Spanish, Portuguese, or French

What you’ll do… #

As a Technical Content Specialist, you’ll be responsible for…

Working as part of the 2i2c Partnerships Team towards Community Success
Creating documentation (tutorials, how-tos, explainers, and reference materials) that are shared across our communities using cloud-based interactive computing
Curating documentation resources from open source and open science projects
Developing training materials for communities such as
- Version control for collaborative cloud-based workflows
- Environment management for hub administrators
- Best practices for analysis-ready cloud optimized data
Assisting the 2i2c Engineering Team by editing technical documentation and documenting solutions from our support desk
Authoring content for 2i2c for use in marketing, blog posts, and website copy.

Our benefits and compensation #

We believe it is important for mission-driven non-profits to also provide competitive benefits and compensation packages. See our compensation philosophy page for more information about our compensation and benefits.

How to apply #

2i2c is committed to hiring processes that are inclusive of people with many lived experiences and qualities. We try to structure our hiring process so that it is predictable, doesn’t take too long, and doesn’t take too much effort.

If you’d like to apply for this position, please upload your resume and cover letter using this application form. We will begin reviewing applications after August 2, 2023 and will fill this position on a rolling basis once we find a candidate with the right fit for the job.

Open Source Infrastructure Engineer: Site Reliability Engineering and Cloud Infrastructure

Fri, 14 Oct 2022 00:00:00 +0000

2i2c manages, supports, and builds community-centric infrastructure for interactive computing in the cloud with partner communities in research and education.

We’re looking for an Open Source Infrastructure Engineer that will join our Site Reliability Engineering team and make our cloud infrastructure more reliable, scalable, and efficient. It will help build a future of data-intensive scientific research and democratize the design and access to cloud-based resources for research and education purposes.

If you’re interested, learn more about 2i2c at the links below, and more about this job posting on the rest of this page.

❌❌❌
This posting is closed to new applications.
See the jobs page for our open positions.
❌❌❌

About the position

Salary: $120,000 - $135,000
Location: preferred at the US/Pacific time zone
Deadline: We will begin reviewing applications around November 17th, and will accept them on a rolling basis until the position is filled.

Major duties

Site Reliability Engineering
Cloud infrastructure management, operations, and support.
Development of open source infrastructure for hosted JupyterHub service

For more general information about 2i2c, see the links below:

Click here to Apply

Who we are #

2i2c is a non-profit organization with a mission to make interactive computing more accessible, scalable, and powerful for research and education: 2i2c.org/organization/.

We accomplish this mission by providing managed cloud services for interactive computing, by providing development and technical leadership to researchers and educators that utilize this infrastructure for specific communities, and by providing support for open source tools and communities in this ecosystem.

We have deep ties to the open source community, and have been leaders and core contributors across dozens of projects - in particular in the Jupyter ecosystem. We also have deep ties to research and education - our team has spent years deploying infrastructure for universities, community colleges, and research teams, and now we’re bringing this experience to a wider audience with 2i2c.

We believe strongly in communities that are inclusive, transparent, equitable, effective, and diverse, especially 2i2c itself. We believe that our values should permeate everything about 2i2c, including the work we do, the communities we serve, and our own organizational culture.

2i2c is a fiscally sponsored project of Code for Science and Society, a registered US 501(c)(3) nonprofit corporation.

What you’ll do #

Ensure the reliable operation of the 2i2c infrastructure (leveraging production-ready cloud-based tools such as JupyterHub, BinderHub and Dask).
Address support issues
Explore emerging technologies in the Cloud / DevOps space, design and implement cloud computing architecture in partnership with our team.
Participate in upstream open source communities we rely on (such as JupyterHub, BinderHub, Dask, etc) in partnership with the established leaders of those communities and collaborate with the Community Lead in the education and outreach around cloud computing.
Work with a distributed and global team - team members are given a lot of autonomy, and expected to be proactive at communicating with one another and working with others to allocate effort that will maximize our impact.

Essential requirements #

Experience deploying applications on cloud infrastructure.
Experience deploying and developing with Linux container-based technologies, such as Docker and Kubernetes.
Experience with continuous integration services (e.g. Circle CI, GitHub workflows).
Experience developing tools in a general purpose programming language (eg. Python).
Experience collaborating and coordinating work via online platforms, such as GitHub, GitLab, or BitBucket, and distributed revision control.
Experience working with distributed service teams that use asynchronous methods of communication

Desirable requirements #

Experience with major cloud providers.
Experience in programming and software engineering with a track record of leadership in open, collaborative projects with broad community adoption.
Experience working on geographically distributed open-source projects.
Experience with the Jupyter ecosystem and other tools for interactive computing.
Evidence of existing connections and relationships in the worldwide ecosystem of open source software for data-intensive research and ability to establish new ones.
Experience with common data science methods, platforms, workflows, and infrastructures; with data management systems, practices, and standards; and the capacity to gain familiarity with new related topics.
Experience engaging with highly technical researchers across a variety of methodological fields, research domains, and computational platforms.
Experience building and maintaining continuous deployment pipelines.
Interpersonal skills to work with researchers and students, including skills to communicate complex information in a clear and concise manner both verbally and in writing.

What it is like to work at 2i2c and why you’ll like working with us #

2i2c is a remote-first team that believes strongly in our organizational values and mission. We recommend that you visit our jobs page, to learn about what it’s like to work at 2i2c and why you should work with us. You will also find relevant information about our compensation philosophy and our commitment to equal opportunity. For an even deeper look into how 2i2c works, check out our Team Compass.

How to apply #

Please fill out the following application form. We will begin reviewing applications on November 17th, and will accept them on a rolling basis until the position is filled.

We are eager to receive your application!

Product and Community Lead

Mon, 28 Feb 2022 00:00:00 +0000

We are looking for a Product and Community Lead to ensure that the communities that 2i2c serves are empowered to have the most impact with our infrastructure.

❌❌❌
This posting is closed to new applications.
See the jobs page for our open positions.
❌❌❌

About the position

Salary: $120,000 - $130,000
Location: anywhere (prefer a time zone between US/Pacific and Central European)
Deadline: We will begin reviewing applications around March 21st, and will accept them on a rolling basis until the position is filled.

Major duties

Guide and learn from our user communities.
Guide our team to build services and infrastructure for these communities
Lead strategic efforts to grow this work within 2i2c.

For more general information about 2i2c, see the links below:

Click here to Apply

Position summary #

This role will guide and empower the communities that we serve, learn from them, and bring their perspective to guide our service and product development. It is similar to a mixture of product management and community and developer advocacy in a tech firm, but adjusted for research, education, and open source contexts. It is also similar to a Research Applications Manager, but with a focus on using and developing infrastructure.

The skills required are a combination of communication, teaching, learning, service design and delivery, and technical acumen. The person that fills this role should feel comfortable learning and sharing ideas, empowering and guiding others, and communicating clearly and collaboratively with a variety of stakeholders including end-users and engineers.

This is a leadership role for a strategy-minded practitioner. 2i2c is a young organization, and this role will have a large degree of autonomy and flexibility. We have defined the starting point, but we seek someone who can bring a strategic eye to this position. Over time we hope that the role will grow to define and lead this style of work within 2i2c more broadly.

What you’ll do #

This role is a combination of connecting, guiding, leading, learning, communicating, and empowering stakeholders in the communities we serve, as well as the 2i2c engineering team. Here are some key focus areas with core responsibilities under each:

Guiding and learning from communities we serve #

Our users are often not “power-users” with Jupyter, open source workflows, or cloud-native workflows. This role should work with users of these communities to guide them in using our infrastructure for maximal impact. Below are a few example responsibilities:

Understand the goals and needs of the communities we serve, as well as the major pain points and problems that they have. This understanding may not be directly communicated and will be gained through active observation. For example:

Create and engage in spaces for sharing information with users. For example, online forums and live community discussions.
Engage in community-specific spaces. This role may monitor and participate in community spaces in either research or education (e.g., the Pangeo forum, the Jupyter forum, or forums for education communities) to track relevant conversation and provide guidance as-needed.

Guide communities and their leaders for the use-cases that 2i2c wishes to enable, and how our infrastructure (Jupyter, JupyterHub, open source tools, etc) can be used to have the most impact. For example:

Develop user-facing materials (documentation, workshops, talks, etc) that demonstrate the basic use-cases that we support, and the best ways that the infrastructure can be used to accomplish community goals. For example “Teaching with Jupyter” or “An Introduction to Scalable Computing with Dask.”
Provide one-on-one or group guidance to our user communities (particularly leaders in those communities) with the goal of transferring knowledge that they can then share within their peers.

Foster deeper external relationships and engagements with key communities of practice and partners that are important for 2i2c’s strategy, such as the Pangeo Project (which is a key stakeholder for this role).

Engage with potential communities and stakeholders, with a focus on demonstrating the use-cases we hope to support and generating new service contracts with these communities.
Communicate externally to demonstrate impact. For example, by participating in meetings, conferences, and other events where we have an opportunity to highlight the work that 2i2c does.
Interact extensively with open source communities that underlie our infrastructure, potentially serving in leadership roles and doing significant work to support these communities. There will be a particular focus on the Jupyter and PyData ecosystems.

Guide product and service design and implementation #

This role should understand the perspectives of our users and the use-cases we wish to enable, and bring this perspective to guide the evolution of our services and infrastructure. Below are a few example responsibilities:

Represent user communities and communicate their needs to the engineering team, leadership team, and other stakeholders. For example:

Discuss and shape ideas for development in collaboration with the engineering and sustainability teams within 2i2c. This may entail writing design documents and participating in GitHub issues and Pull Requests.
Discuss and shape how to evolve our services. Beyond focused development, this role should also help shape our strategic plan for evolving our service offerings, or designing services for new use-cases.

Coordinate with and guide our team in implementation as we carry out development and service design. For example:

Participate in team planning meetings and practices. For example, prioritization and planning in GitHub Issues, or in synchronous team meetings.
Collaborate with engineers throughout the implementation of enhancements to our infrastructure. For example, providing ongoing check-ins, guidance, and feedback via GitHub issues.

Strategic leadership #

This is the first position of its kind within 2i2c, and it will have freedom to shape its strategy and role with the organization. It should oversee the evolution and growth of this kind of work within 2i2c, and develop organizational strategy for how to maximize our impact. Below are a few ways that this might occur (both independently and in partnership with others at 2i2c):

Develop a product and service culture that balances intuition, community research, and data to create delightful experiences and maximize our impact.
Define key goals and evaluation criteria for the success of our communities, and work with others at 2i2c to measure and refine these goals, communicate our impact internally, and use this experience to refine our team processes and strategy.
Develop an organizational strategy for how 2i2c should grow its service and community engagement operations over time, including making new hires, defining new roles, and defining interconnections between these roles and the broader 2i2c team.
Develop a communications plan that communicates 2i2c’c impact and positions 2i2c as a leading advocate for community-owned interactive computing infrastructure.
Collaborate around sustainability and stakeholder engagement. 2i2c aims to sustain itself through a combination of paid services, grants, and stakeholder partnerships. This role will collaborate with others at 2i2c in defining and carrying out these efforts.

Relevant Skills & Career Goals #

Below are several skills that will make somebody well-suited for this role. There is significant scope to develop new skills and grow in the role, and some flexibility in emphasizing different aspects of the role based on the applicant’s skill sets and interests.

Experience with community management and engagement, with a focus on teaching and sharing knowledge with others.
Experience with product management and guidance, with a focus on collaboration with engineering teams at both a design and an implementation level.
Experience with technical communication and documentation skills.
Experience at strategic development and building organizations or teams (particularly distributed or technology-focused ones).
Experience with data science workflows in research, education, and scholarship, with a focus on open workflows and FAIR principles.
Experience using an open source language in a research/education setting.
An interest in learning about workflows with the open source language Python, and open source workflows around it for research and education.
Experience or strong interest in cloud infrastructure and data workflows for research or education, and how this can lead to more collaboration, openness, and productivity (for example, via managed services and Analysis Ready, Cloud Optimized datasets).
Experience with distributed and complex open source communities and ability to communicate and collaborate effectively with these communities.

A note on scope and expectations #

We know that this role is very broad in scope, and that there is a lot of room for interpretation of the specific responsibilities and duties. This is somewhat intentional, and somewhat unavoidable, given that this is the first role of its kind within 2i2c. We will do everything we can to set these expectations intentionally, and to refine them as we learn more, in order to reduce this ambiguity and ensure that this role is sustainable.

Open Source Infrastructure Engineer: Pangeo Project

Wed, 09 Dec 2020 00:00:00 +0000

We are looking for an Open Source Infrastructure Engineer who will help shape the future of data-intensive scientific research and make a big impact on important problems shaping society. This engineer will lead the development and operation of cloud-based infrastructure, focusing on the Pangeo Project - a community platform for big data geoscience.

❌❌❌
This posting is closed to new applications.
See the jobs page for our open positions.
❌❌❌

About the position

Salary: $110,000 - $130,000
Location: anywhere (prefer a time zone between US/Pacific and Central European)
Deadline:

Major duties

Cloud infrastructure management and operations.
Development of open source infrastructure for hosted JupyterHub service

For more general information about 2i2c, see the links below:

Click here to Apply

Who we are #

2i2c is a non-profit organization with a mission to make interactive computing more accessible, scalable, and powerful for research and education. We strive to…

Support data workflows in research and education through infrastructure for interactive computing.
Support open tools and communities that underlie this infrastructure.

2i2c is a project of the International Computer Science Institute, a 501(c)(3) not-for-profit.

What you’ll do #

You will define the overall strategy and technical approach to cloud computing usage in Pangeo, and will interface with the Pangeo community on a frequent basis. You will help deploy, customize, and operate cloud infrastructure for research and interactive computing. You’ll use the experience operating this infrastructure to identify development opportunities, with the goal of minimizing maintenance time and toil - your goal will be to spend more time developing and less time operating. You will contribute to the general development and maintenance of open source software packages for the advancement of scientific objectives, and develop applications for extracting, transforming, loading, managing, and cataloging scientific data in the cloud. You will engage and interact with open source communities surrounding the tools that you use in serving the Pangeo community, and will represent 2i2c in these engagements. You will also collaborate with scientists to support research projects, and may conduct some education and training around scientific computing.

Responsibilities #

Develops strategy and technical design for cloud computing architecture within the Pangeo project and related projects with 2i2c.
Assists with site reliability for Pangeo infrastructure, and uses experience operating this infrastructure to identify new opportunities for development.
Ensures the reliable operation of production cloud-based tools including JupyterHub / JupyterLab and Dask.
Participates in the upstream open source communities we rely on (such as JupyterHub, Dask, etc) by contributing code, documentation, etc as needed.
Develops dashboards and reports to quantify system usage and costs.
Helps to maintain and operate Pangeo Gallery, an interactive showcase for data science projects based on binder and github workflows.
Conducts education and outreach around cloud computing.
Explores emerging technologies in the cloud / DevOps space.
Travels to conferences and workshops (once COVID-19 restrictions end).
Will work with minimal supervision from leadership at 2i2c in partnership with collaborators at Columbia and the Pangeo project. Will work independently and make their own decisions about where to best allocate effort.

Requirements #

Familiarity with deploying applications on cloud infrastructure.
Experience developing tools in a general purpose programming language (eg. Python)
Experience deploying and developing with Linux container technologies, such as Docker and Kubernetes
Experience with continuous integration services (e.g. Travis CI, GitHub workflows)
Experience building and deploying backend web services.
Experience collaborating and coordinating work via online platforms, such as GitHub, GitLab, or BitBucket, and distributed revision control.
Experience working on geographically distributed open-source projects

Good-to-haves #

Experience in programming and software engineering with a track record of leadership in open, collaborative projects with broad community adoption
Experience with cloud infrastructure for data-driven workflows.
Experience with the Jupyter ecosystem of tools for interactive computing
Evidence of existing connections and relationships in the worldwide ecosystem of open source software for data-intensive research and ability to establish new ones.
Experience with common data science methods, platforms, workflows, and infrastructures; with data management systems, practices, and standards; and the capacity to gain familiarity with new related topics
Experience engaging with highly technical researchers across a variety of methodological fields, research domains, and computational platforms
Experience building and maintaining continuous deployment pipelines
Interpersonal skills to work with researchers and students. Include having skills to communicate complex information in a clear and concise manner both verbally and in writing

Our commitment to equal opportunity #

We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender, gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic predisposition, medical condition, marital status, citizenship status, military or veteran status, or any other basis covered by applicable laws. We will provide reasonable accommodation to an employee or job applicant with a disability.

How to apply #

Please send an email to jobs+OSIE-2020@2i2c.org with the following information.

A copy of your resume.
A short statement about why you believe you’re a good fit for 2i2c, and for this position.
Examples of your work (either public or private) that you believe shows that you are a good fit.
Your preferred work location.

Salary & Benefits #

We pay competitively (at San Francisco rates) for all of its positions, regardless of your geographic location or cost of living. Salaries are based entirely on job title along with discrete levels of experience within that job title. We also offer a generous benefits package for US-based employees.

See our Salary and Benefits page for more information.